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Legal Policies

Terms & ConditionsShipping & Delivery PolicyPrivacy PolicyCancellation & Refund Policy

Terms & Conditions

Effective Date: 21st November 2024 

1. Introduction

Welcome to ERPNextSoftware.com. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. If you do not agree, you should not use this website.

2. Use of Website

  • You must use this website for lawful purposes only and in a manner that does not infringe on the rights of others.
  • Unauthorized use of the website or its content is strictly prohibited.

3. Products and Services

  • Digital Products: All licenses and downloads provided are for the purchaser's use and are non-transferable.
  • Physical Products: Availability and pricing are subject to change without prior notice.

4. Payment and Pricing

  • Prices listed on the website are in [currency] and include applicable taxes unless stated otherwise.
  • Payments must be completed via approved methods listed during checkout.

5. Intellectual Property

  • All content on this website, including text, graphics, logos, and software, is the property of ERPNextSoftware.com or its licensors and is protected under copyright law.
  • Use of the content without explicit permission is prohibited.

6. Refunds and Cancellations

  • Refunds for digital products are not available once the license or download has been accessed.
  • Refunds for physical products are governed by our Refund Policy.

7. Limitation of Liability

ERPNextSoftware.com will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

8. Privacy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your information.

9. Updates to Terms

We reserve the right to amend these terms at any time. Any changes will be posted here with an updated effective date.

10. Governing Law

These terms are governed by the laws of [Your Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts in [Your Jurisdiction].

11. Contact Us

For any questions or concerns, please contact us at [support@erpnextsoftware.com].

Shipping & Delivery Policy

Effective Date: 21st November 2024

1. Shipping Methods and Charges

We offer the following shipping methods:

  • Digital Products: All software and licenses are delivered electronically at no additional cost.
  • Physical Products (if applicable): Shipping fees are calculated at checkout based on destination and weight.

2. Delivery Timeline

  • Digital Products: Delivery occurs instantly upon successful payment confirmation. You will receive a download link or activation key via email.
  • Physical Products: Delivery times depend on the selected shipping method. Standard shipping typically takes 5–10 business days. Expedited options may be available.

3. Shipping Destinations

We ship to the following locations:

  • Digital Products: Available worldwide.
  • Physical Products: Limited to specific countries; restrictions will be indicated during checkout.

4. Tracking and Notifications

For physical shipments, tracking information will be emailed once your order is processed. Digital purchases will include confirmation and license details sent to your registered email address.

5. Taxes and Duties

  • Digital Products: Prices may include applicable taxes, depending on your location.
  • Physical Products: International shipments may be subject to customs duties or taxes, payable by the customer upon receipt.

6. Order Issues

7. Refunds and Returns

Shipping fees for physical products are non-refundable unless the issue is due to an error on our part (e.g., defective or wrong item). Digital products are not eligible for return or refund once the license has been activated.

For additional details or custom shipping inquiries, visit ERPNextSoftware.com or contact our support team.
 

Privacy Policy

 Effective Date: 21st November 2024

ERPNextSoftware.com is committed to protecting your privacy and ensuring your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and payment details provided during registration or purchases.
  • Usage Data: Information about how you access and use our website, including IP address, browser type, and device information.

2. How We Use Your Information

  • To process transactions and provide access to our products and services.
  • To improve user experience, analyze website performance, and address technical issues.
  • To send important updates, promotional offers, and customer support information.

3. Data Sharing and Security

  • Third Parties: We do not sell, trade, or share your information with third parties, except to trusted partners required for payment processing and service delivery.
  • Security Measures: Your data is protected using encryption, secure servers, and access controls to prevent unauthorized access.

4. Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, though some website features may be affected.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications at any time.
  • Request a copy of the data we hold about you.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy as needed. Changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:

For more details about your privacy rights and how we handle data, please visit ERPNextSoftware.com.

Cancellation & Refund Policy

Effective Date: 21st November 2024

At ERPNextSoftware.com, we aim to ensure customer satisfaction by providing reliable and high-quality products. However, we understand that there may be situations where cancellations or refunds are necessary. Below are the terms governing our Cancellation and Refund Policy.

1. Digital Products

  • Cancellation: Orders for digital products cannot be canceled once the license or software download link has been issued.
  • Refunds: Refunds for digital products are not available after activation or download. If you experience issues with your product, please contact us for technical support.

2. Physical Products (if applicable)

  • Cancellation: You may cancel your order for physical products before they are shipped. Once shipped, cancellations are no longer possible.
  • Refunds: Refunds are available for defective or incorrect items. You must report issues within 7 days of receiving the product and provide proof of the defect.
  • Return shipping costs may apply unless the issue is due to our error.

3. Subscription Services

  • Cancellation: Subscriptions can be canceled at any time through your account settings. Cancellation will apply to the next billing cycle, and no refunds will be issued for the current cycle.
  • Refunds: Partial or full refunds for subscriptions are not provided.

4. Eligibility for Refunds

Refunds may be issued under the following conditions:

  • Duplicate payments.
  • Technical issues preventing access to the product, verified by our support team.

5. Refund Processing

Refunds are processed within 7–14 business days once approved and will be credited to the original payment method.

6. How to Request a Cancellation or Refund

To request a cancellation or refund, please contact us at:

7. Changes to This Policy

We reserve the right to modify this policy at any time. Updates will be posted on this page with an updated effective date.

For questions or more information, visit ERPNextSoftware.com.

We at ERPNext Software are committed to offer 100% Guaranteed Service with Quality to build Customer Satisfaction.